Privacy Policy

Last Updated: February 15, 2026

At BuildE2E ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our end-to-end infrastructure platform for AI agents.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and encrypted password. If you sign up via Google or Microsoft, we receive your basic profile information.

Payment Information: When you recharge credits, payment details are processed securely through Razorpay. We do not store your full credit card or UPI details on our servers. We retain transaction records including recharge amounts and credit balances.

API Usage Data: We collect API requests, queries, and inputs you provide through our platform. This includes URLs submitted for fetching, code execution requests, and browser automation commands. We also track credit consumption per API call for billing purposes.

Usage Data: We automatically collect device information, browser type, IP address, pages visited, features used, and interaction patterns to improve our services.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our platform and API services
Process your web fetching, code execution, and browser automation requests
Process credit recharges and maintain your wallet balance
Track credit consumption across API calls
Send service updates, security alerts, and support messages
Analyze usage patterns to enhance user experience and platform performance
Detect and prevent fraud, abuse, or violations of our terms
Cache and optimize API responses for improved performance

3. Third-Party Services and Data Processing

Our platform integrates with third-party services to provide functionality:

AI providers (OpenAI, xAI, Mistral) for content summarization, extraction, and OCR
External fetching services as fallback providers for web content retrieval
Cloud infrastructure providers (Microsoft Azure) for data storage and compute
We do not use your data to train AI models

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

With Service Providers: To process your API requests and provide platform functionality
With Payment Processors: To handle transactions securely
For Legal Compliance: When required by law or to protect our rights
Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures including:

Encryption of data in transit (TLS/SSL) and at rest
Secure cloud infrastructure with access controls on Azure
API key authentication and rate limiting
Sandboxed code execution environments with VM-level isolation
Regular security assessments and monitoring

6. Data Retention

We retain your account information and API usage data for as long as your account is active. Cached fetching results are retained temporarily to improve performance. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access and download a copy of your personal data
Correct inaccurate information
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [email protected] or through your account settings.

8. Cookies and Analytics

We use cookies and similar technologies to:

Maintain your session and authentication
Remember your preferences
Analyze usage patterns via analytics services
Improve our services

You can control cookie settings through your browser. Disabling cookies may affect some functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our service is designed for developers and businesses and is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://builde2e.com